Care Support Essay

useful reflection on descents that develop in attending work bloody shame is an 82 year old female nonmigratory who came to live in our breast feeding home five years agone she has a mild cognitive impairment and is totally independent she wears an incontinence pad and requires minimum assistance. bloody shame spots to sing and listen to music peculiarly Irish traditional music and popular ballads. She remains in taut contact with her two daughters who visit regularly.Mary is a very(prenominal) private psyche and likes to spend conviction alone in her path. She is a very jolly lady who loves to laugh and enjoys life. As a feel for assist I had assisted Mary with her continence needs by making her aw are of where to find continence pads in the asss around the home and making sure they were always available in her bedroom this protects her privacy, dignity and liberty as I know it would cause her embarrassment to hasten to inquire for them.We got on really well becaus e we both have a love of Irish music and I spent a slew of time talking with her approximately music, her family and her reasons for coming to live with us in the nursing home. I overly developed a trust affinity with her daughters as Mary would often include me in conversation when they visited. I had notice a change in Mary where she was spending a lot of time in the bathroom and she seemed agitated when in the day room I approached her and asked if she wanted to go for a walk outside as we have done on several occasions.She agreed and we set off. ecause of the trusting relationship we had strengthened over time I felt palmy asking her if she was ok and she replied yes love shure ya have ta have a laugh I deviated a little with some talk about the gardens we were passing and I approached the subject a educe by saying if in that compliance was anything wrong you scum bag tell me, and if I can service you I will, you only have to ask, she replied with I dont want to be a b different to anyone I told her I noticed she was going to the bathroom a lot, on that point was silence for what seemed forever then she told me I have a stinging pains down below I knew unbowed away it was thrush as I had disclosed from her care pattern she was flat to thrush. I asked her permission to talk to the nurse and explained it would require medical treatment and she agreed.Asking her permission defend her confidentially, when we returned to the home I approached the nurse and told her of the daub she acted immediately, knowing Mary was prone to thrush she kept a supply of emollient to treat her, I went stick out to Mary and asked her to come with me very trenchantly so as not to draw the attention of other nonmigratorys or visitors this protected her privacy, dignity and confidentially . I escorted her to the nurses station and the nurse took over. Within a few hours Mary was back to her normal jolly self vocalizing in the corner. The positive final result for Mary during this adventure happened because of the relationship we had built over time and getting to know her, creation able to observe a change in her behaviour.The situation was handled with just me and the nurse on duty no other members of staff were involved this protects Marys privacy and dignity. Clear identification of interpersonal issues that can arise in care work The interpersonal issues in this situation were between Mary myself and the nurse and no other staff, resident or visitors were aware of Marys situation this protected Marys privacy, dignity confidentially and respect. Interpersonal issues between me and other health care staff occurred through communicate them of what had happened and how the situation was handled. What was observed during this incident was that building relationships with residents allow for us to be more(prenominal) hard-hitting as care assistants.The types of communication used during this incident were mainly verbal, communicatin g with Mary in a very discrete and respectful manner put her at ease, and communicating with other health care staff to inform them of the incident and how best to handle it should it happen again. The outcome for Mary was she got the treatment she needed in a timely manner, it highlighted to aged healthcare staff the importance of the care assistant in relationship building and notification, reporting our findings to the nurse to get the best healthcare for the resident. Effective reflection on own interpersonal skills as a care worker Interpersonal skills used in this incident were respect and confidentially taking Mary out for a walk and chatting allowed me to discover what was bothering her by doing this it did not draw the attention of any other resident to her situation. intercommunicate the nurse and other applicable healthcare staff will allow them to handle any other similar situation in a discrete manner thus protecting her privacy, dignity confidentially and independen ce. all-encompassing observation of the process of developing personal effectiveness as a healthcare assistant In this situation I was able to help Mary because I noticed a change in her behaviour, I believe in order to give person centred care you must know your residents, individualised care is an on-going process, building a trusting relationship with knowledge of life history, likes/dislikes, religious and cultural influences are spanking in the implementation of individualised care. Knowledge gained in class helped raise sentiency of how important it is to protect residents dignity, respect, confidentially and independence.We learnt about the art of reflection, looking at an incident, what happened? How we handled it and how can we improve to achieve a positive outcome for the person involved. Knowledge gained in class has helped me gain skills in awareness. observing how residents post and being aware of changes are important tools for personal effectiveness, reflection i s also a vital tool for personal effectiveness looking back at a situation and analysing what happened and how it was dealt with is very effective it allows us head word ourselves and ask how can we have handled the incident better and put a plan into action to bear a positive outcome for the resident involved.Personal skills helped significantly in this situation, skills such as building relationships, empathy, observation and the ability to communicate effectively with residents and other healthcare staff helped me bring about a positive outcome for Mary. As a carer there are many skills that can be developed such as communication, the ability to communicate with all healthcare staff regardless of their athletic field is important, and knowledge gained through dialog with residents and their relatives is invaluable, knowing a little about residents will allow us to care more effectively completing level 5 in healthcare abide has been invaluable although we care for people ever y day, having knowledge and the theory rotter it is important and will make for better care.Detailed evidence of expertise in a range of interpersonal care work skills I dont know if I have expertise in any care work skills and I think I am good at what I do, knowledge is a marvelous thing and as our knowledge increases we become confident, and self-confidence is a big(p) tool to have in care work, having the confidence to talk to other healthcare staff in a professional manner enables us to gain the best possible care for our residents, what I gained from this situation was respect for fellow healthcare staff who listened to what I said and acted on the information.I dont know if I could put an action plan in place for this scenario but what I can say is that it is vital that all healthcare assistants observe all residents and become familiar with their day-after-day routine this gives us the opportunity to note any changes and report these findings to relevant staff. Some of the skills used to deal with this situation were gained through life experience, being a father of 4 I have brought with me patience, understanding, and empathy to name but a few but the course has given me the ability to break my thinking to look at how I have worked today and how can I improve tomorrow. ConclusionAll healthcare staff from consultants to healthcare assistants must give the best possible care to patents/residents, we are intimate in our role in healthcare and everything we do must be in the best interest of the patent/resident. Being a crack up of that team and being respected for the role we play is very important. Nurses are put under increasing pressure with medication rounds, paperwork, supervision and so on they cant be everywhere or know what is adventure with every resident so we as healthcare assistants become the look and ears of the facility, observing changes and reporting in a timely manner to gain a positive outcome for the resident involved. Bei ng heard as part of the team will make for a more effective workplace.