MagRec Inc. Essay

1. If I were the manager I would have pushed for a to a greater extent moral, honest solution to the problem with Partco. The company should have owned up to the poor quality separate and offer to fix any damaged parts for customers. Even though it would have cost the company time and money, it was the right thing to do. I see that if the company were to explain the situation to Partco- with the one bragging(a) batch of parts, and assured them that it wouldnt happen again and they appreciate their long time business and loyalty- that Partco and MagRec could have agreed on some type of solution. Dinah was look out for the customers and MagRecs reputation, which the manager should have been concerned about as well. If I were the manager I would have stuck up for Dinahs viewpoint.2. I think Dinah had the right intentions in looking out for the company. I dont think that she personally should have at rest(p) to Partco. I think someone in upper level management should have gone to Par tco. Dinah going to Partco put the blame on herself, which in turn caused tension between her co-workers and herself. She should have gone to Pat an addition time and rationally and calmly explained her viewpoint and opinion on how to solve the problem. And if Pat wasnt going to follow through with a solution that she agreed with, then she should start looking for employment else where, because a company with corrupt ethics is not a good company to classify yourself with.3. The cognitive dissonance theory describes a state of inconsistency between an individuals attitude and behavior. It is when a person alters their behavior based on conflicting situations. I dont think this theory applies to Dinah because she didnt let the conflicting situation alter her behavior, she felt MegRec was acting dishonest and knew it wasnt right so she informed Partco of the situation, despite the consequences she knew she faced.